Experienced project managers
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PROJECT Mystery guest
Quality
Widely applicable
In summary
One of the unique projects Training Solutions works with is the use of Mystery Guests. These visits provide us with valuable insights into the quality of the experience and the execution of business processes.
A Mystery Visit is all about the experience. We don’t just check the technical quality, but go a step further: employee appreciation is central to this assessment.
Prior to a Mystery Visit, we work with the client to determine the components our inspector will assess during the visit. We take into account the requirements laid out in the agreement. Based on this, we develop a checklist specifically tailored to the situation.
Our clients for these visits include hospitality establishments, healthcare institutions, and campsites.
Additional Information
At Training Solutions, we combine secondment with project implementation and personal guidance. Our projects demonstrate our unique approach. We ensure a perfect match between the client’s needs and the qualities of our employees. This way, we not only achieve operational goals but also promote the development of our staff. With customized solutions, we offer quality and continuity in every collaboration.